Hiring and Retaining Top Talent 
- Foundation of Understanding for Hiring Top Talent (Hiring is the Most Important Decision Firms Make)
 - Alignment (Why it Matters)
 - Big T, Little e, Big C  (Talent, Experience, Culture... and Which are Most Important)
 - Best Practices and Alignment of Hiring Process, including:
- Actively direct and inform expectations of recruiters as a customer/partner relationship
 - Engage and guide hiring managers in their role in the hiring process and on-boarding
 -  Initiate discussion with hiring managers to ensure clarity of job descriptions and interview needs
 
 - Building Recruiter Relationships and Benefits of Preferred Relationships
 - Employee Value Proposition
 - Screening
 - Designing and Using the Hiring Scorecard
 - Interviewing Skills
 - Providing Effective Feedback
 - Performance and Evaluation
 - Scaffolding for Performance Success